All of the packages shipped from Duty-Free-Online.com are sent through international airmail, and comply with international mail regulations in regard to the sale and shipping of duty-free products World wide.

Shipment times are from the day your ordered is shipped. Orders are shipped once they are charged.

Please remember to include your full shipping address and that all your payment details and all required documents have been supplied when filling out the order form, this will prevent any delays before shipping and ensure that you receive your orders as fast as possible.

Please refer to our Frequently Asked Questions before attempting to contact us as answers to your questions may be found there.

You may reach us  Monday through Friday from 7.00 a.m. to 7.00 p.m. EST. Also, we realize you may be busy during the week, therefore our agents are ready to assist you also on Saturdays from 8:30 a.m. till 4 p.m EST

 Call Us at 1-646 837 5587

 Email Us: [email protected]