Customer – Always First!

At Duty-Free-Online.com we are happy only when You – our Customer – are happy!

That’s why our primary goal is to ensure that every customer is fully satisfied with the product and service provided.

Our friendly and dedicated team is always there to help you, whether you want to place an order, enquire about the product or check the status of your parcel.

Have you visited our FAQ section? If you still do not find the answers you’re looking for, please contact us for further assistance.

You may reach us  Monday through Friday from 7.00 a.m. to 7.00 p.m. EST. Also, we realize you may be busy during the week, therefore our agents are ready to assist you also on Saturdays from 8:30 a.m. till 4 p.m EST

 Call Us at 1-315-707-4477

 Email Us: [email protected]

 Fill in the form below

Get in touch with us! We look forward to hearing from you!

Attention! We reply to every e-mail that we receive within 24h (excluding weekends and holidays). If you do not receive a reply to your email, there may be a number of reasons. Please read them here!
Add [email protected] to your e-mail client address book to avoid having your ISP block our communications with you.

[contact_form id=”contact-page1″]